Payment & cancellation policy
- Can I pay with my credit or debit card?
- Can I pay with PayPal?
- Can I pay with an international credit card?
- How do I pay for my car transport?
- Do I have to pay the carrier if I am not fully satisfied with the auto transport service?
- How do I pay the carrier at delivery?
- Are there any hidden costs or charges in your price?
- What is your cancellation policy?
- What is your refund policy?
Insurance & personal items
- Can I ship personal items in my car?
- Are my personal items insured?
- Can I ship my furniture in my car?
- Is my vehicle fully insured during car transport?
- What do I do if my car is damaged during car transport?
- Do I have to pay a deductible?
- What if there is damage to my car caused by my personal items?
Pick-up & delivery timeline
Types of car shipping services
Useful information
- How long is my quote valid for?
- Does the shipping cost depend on the value of the vehicle?
- Is there a discount for shipping multiple vehicles?
- How long does it take to deliver my vehicle?
- Do I have to be present when my car is picked up or delivered?
- How far in advance should I book?
- How much gas should I leave in my car?
- What should I do to prepare my vehicle for transport?
- Do I need a vehicle title or registration to ship my vehicle?
- What is a Bill of Lading (BOL)?
- Can I get a quote if I don’t know the exact address?
- Will the carrier contact me regarding the pick-up?
- What type of truck will transport my car?
- Can I ship a car that doesn’t run?
- Can I ship a vehicle with low ground clearance?
- Can I ship a motorcycle?
- Can I ship a golf cart?
- Can I ship a vehicle with a lift kit and oversized tires?
- How can I track my vehicle while in transit?
- What is the difference between a Carrier and a Broker?
- Will I receive a vehicle shipping contract?
- What is an operable and inoperable vehicle?
- Can I place an order if I don’t know the exact address?
- What does First Available Pick-up Date mean?
- What should I do if I have a toll transponder?
- Is SGT Auto Transport a Broker or a Carrier?
- Do you offer a Military car shipping discount?
Are my personal items insured?
No, personal items loaded are not covered by the carrier’s cargo insurance.
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