FAQ

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Payment and cancellation policy

Yes! SGT Auto Transport accepts credit or debit card payments. Paying with PayPal is another option. For an accurate quote, speak with one of our shipping agents at (866) 774-6570) or use our online calculator.

The total cost of transport depends on several factors. These include: 

Type of vehicle: year, make and model

Condition of vehicle: whether it’s running or not. If the engine starts and the vehicle moves under its own power it’s considered to be running. If your car doesn’t start, it’s not running. 

Type of trailer: open or enclosed

Mileage: how far your vehicle has to be transported

Location: metro or rural area

Modifications: for example, whether the vehicle is lowered, lifted, has larger tires, or racks on top

Time of the year: prices can vary on certain routes according to seasonal supply and demand. Learn more here:
What are seasonal fluctuations in auto transport?

Our quotes are valid for 7 days

A small partial payment is taken when your vehicle has been assigned to a carrier (dispatched).  The remaining balance is payable to the trucker via cash or certified funds when your vehicle is delivered. Certified funds include a cashier’s check, money order, or cash. Personal checks are not accepted.

Yes, as specified by Federal Law, a trucker must be paid in full for services rendered. It is also in your best interest to pay the trucker in full. If you withhold the trucker’s payment partially or in full, he/she can legally hold the vehicle, until all applicable fees are paid. But not to worry, we are here to help! If you experience any difficulties, don’t hesitate to contact us.

Final balance is payable via cash or certified funds.

The rates from SGT Auto Transport are all-inclusive.

We appreciate every military service members service to our country. Military discounts are available to active duty and reserve members. In order to apply a discount give us a call or send us an email.

The value of your vehicle does not affect your shipping rate in any way. Other factors are taken into consideration when determining the cost of shipping. An instant quote is available using our online calculator. Alternatively, you can speak with one of our shipping advisors or send us an email.

Credit cards are accepted for the balance only when discussed prior to completing an order setup. Personal checks are not accepted- no exceptions.

Yes! Please speak to one of our shipping advisors to receive your custom, multi-vehicle quote.

Cancellation requests must be submitted in writing to info@sgtautotransport.com. Phone requests are not accepted. Any partial payments we take cannot be refunded once a driver/carrier has been dispatched. It is in your own best interest to let us know as soon as possible if you want to cancel your service. Refunds are processed within 24-48 hours.

The total price can be broken down into two parts. A small partial payment is taken when your vehicle has been assigned to a carrier and the balance is paid to the carrier when your vehicle is delivered via certified funds. Another option is paying in full with your credit or debit card. The price you’re quoted is fully inclusive. There will be no further fees or charges payable, guaranteed. 

Insurance and personal items

Officially this is not allowed per DOT. However, up to 100lbs of items secured in one box or suitcase can be shipped free of charge, as long as it’s in the trunk or cargo area. If additional weight is needed, speak to a shipping advisor. We will provide you with an all-inclusive rate for shipping the vehicle and personal items.

Throughout the duration of transport, your vehicle is covered under the carrier’s cargo insurance policy. Coverage is generally for $100K for open transport and $250K for enclosed transport. A copy of the carrier’s cargo insurance can be provided upon request. Of course, if your vehicle is more expensive we could arrange a carrier with more insurance coverage!

No, personal items loaded are not covered by the carrier’s cargo insurance. Often times customers ship bedding, kitchen items, etc.

Familiarize yourself about auto transport and personal items:
Personal items during the shipment

Damage is a very rare occurrence, but you should thoroughly inspect your vehicle before pick up and after delivery. If any damage has occurred, it is your responsibility to note the damages on the Bill of Lading/Condition report. Take pictures of any damage that has occurred and get a copy of the delivery BOL from the carrier. You need to contact a claims advisor to request a certificate of insurance (COI) for the carrier in order to submit a claim. We make it a priority to help you with the claims process as much as we can. We have a dedicated claims department in order to speed up the process!

We will provide you with the carrier’s cargo insurance at request.

All out-of-pocket expenses are the responsibility of the carrier. No deductibles will be charged to you.

Personal items and any damage they might cause are not covered by the carrier’s cargo insurance.

No. Your vehicle is covered under the carrier’s cargo insurance. You can learn more about insurance at this blog post: 
A Guide To Auto Transport Insurance

SGT Auto Transport is not an insurance agent. We are registered as an auto transport management provider. To be able to sell insurance policies we’d need to acquire certain credentials and licenses. If you’re looking to purchase additional insurance make sure you only do so through a licensed and regulated insurance provider. Even though we’re not able to sell specialized insurance coverage, rest assured your vehicle is covered by the cargo insurance policy of the carrier you choose to use. Find out more about auto shipping insurance by reading our blog.

Here at SGT Auto Transport, we’re pleased to have a very good record of damage-free deliveries. Even though such a high percentage of vehicles are delivered without any damage, it’s important to know what you can do should something happen.

  • When a vehicle is picked up, a walk-around visual inspection is always performed by the driver. Any chips, dings, dents, scratches or pre-existing damage is reported on the condition report.
  • Ask for a copy of this report, and keep it safe so you can make a comparison when your automobile is delivered.
  • When your vehicle is delivered always perform a walk-around inspection of your own.
  • Should any damage be noticed, details have to be noted on the carrier’s paperwork. Any damage not noted in this way cannot be claimed for.

Pick-up and delivery timeline

A pickup date can be guaranteed, however, you will have to speak with a shipping advisor and request a customized quote. You’ll also need to need to decide whether you need the car picked up by or on a specific date. We should point out that delivery dates cannot be guaranteed because anything can happen once your vehicle is in the process of being transported.
You can read more here.

Transit times are calculated based on the mileage and time the carrier allots each day per DOT. We usually need 1-4 business days to pick up your vehicle and a cross country shipment usually takes between 7 and 10 calendar days. Contact a shipping advisor for estimated dates based on your exact shipment.

0 - 200

1 - 2

200 - 600

2 - 4

600 - 1000

3 - 5

1000 - 1500

4 - 6

1500 - 2000

5 - 7

2000 - 2400

6 - 8

2400 and up

7 - 9

*calendar days

 

It is better if you can be physically present for pick up and delivery. However, you can appoint a representative provided they are at least 18 years of age. It could be anyone your friend, relative or family member! They just need the keys and to sign the condition report! It's simple!

We advise all customers to book within two weeks of the date when your vehicle will be ready for shipping. That being said, it is possible for us to accommodate bookings with a much shorter lead time. Speak with one of our shipping advisors and they’ll get you scheduled.

It is best to leave ¼ tank of fuel or less in the vehicle due to weight restrictions.

Your vehicle should be cleaned inside and outside to ensure an accurate inspection. For more tips about preparing your vehicle, you can refer to our blog.
Preparing Your Vehicle for Transport - 10 Handy Tips

We will provide you with pick up details as soon as a carrier has been assigned to the order. You will also be contacted by the assigned carrier to coordinate a date/time for pick up.

It is possible to change your desired shipping date. Please, contact us as soon as possible, so we can update your shipment accordingly!

No, we only need the keys to the vehicle.

Make sure to have ¼ tank of fuel or less in the vehicle and have the vehicle washed to ensure an accurate inspection.

A Bill of Lading is an important document used in the auto transport industry and for other forms of cargo shipping. It is a legal document that specifies exactly what vehicle is being transported from location A to location B and by whom. It documents the condition of the vehicle before it is turned over to the trucker at pick up as well as the condition before being turned over to the owner at delivery. A Bill of Lading serves as a contract between trucker and vehicle owner and includes the terms of that agreement. The final function of the Bill of Lading is as a receipt for the transaction. While the customer booking the transaction or the owner of the vehicle does not need to be at pickup or delivery to sign the Bill of Lading personally, it is highly recommended that a representative who is at least 18 years of age is there to sign it because it is an important legal document for the transaction.

SGT Auto Transport does not use terminals so your service is door to door, as long as there are no truck restrictions in your area. You may be asked to meet at a nearby location for a smoother pickup/delivery.

Yes, as long as you can provide the correct pickup and delivery ZIP codes we can provide you with a quote.

Transit times are based on the amount of mileage your vehicle is to be transported. Please consult with your shipping advisor to receive an estimated transit time for your shipment.

It is usual for a driver to contact you the evening before or the morning of the day your car is being picked up. Contacting you any earlier than this is very difficult because there are so many variables. Auto carriers tend to make plans on a day-to-day basis because it’s difficult to predict what is going to happen more than 24 hours in advance.

There are occasions when the carrier is available and ready to load your vehicle within an hour or two of your advance notice. This might be because one of our approved carriers is already in your area. There might also be an open spot on a truck that’s suddenly become available in your area.

Our advice is to always be prepared on your first date of availability, but don’t sit around waiting for the pick-up, unless you’ve been contacted by the driver. Stick to your normal routine, go to work, take the kids to school, and make sure your vehicle is ready to be picked up. For tips on how to get your vehicle ready for shopping read out blog

Don’t worry if you’re unavailable. Just make sure you’ve got someone you trust to be there for the pre- or post-inspection. The condition report is a vital part of the shipping process and is your way of ensuring your vehicle arrives in the same condition it was picked up. If you’re worried about asking friends or family, there are some alternatives.

  • Realtors – if you’re relocating, some realtors offer it as part of their service
  • Place of work – pick-ups and deliveries can be scheduled close to your place of work if more convenient
  • Neighbor – a trusted neighbor might be available to help
  • Local dealer – if you have a local dealer you usually go to they might be able to help

If you’re still having problems, speak with our shipping advisors and they might be able to provide a solution.

 

Types of car shipping services

A typical auto transport trailer has 2 levels (decks). Top-loading will protect your vehicle from possible fluid leaks from other vehicles above it, in addition, there's less chance for small rock chips to occur. In the normal course of work, truckers would place some vehicles on top and some on the bottom. Please note that a trailer with a single deck is still considered top load as it ensures that there will be no vehicle above yours.

Open transport is the most common car shipping method. A car on this is exposed to outside elements such as rain, sun, dust, etc. It is a safe and secure way of transporting your vehicle. New cars are delivered to dealers by an open trailer. With open car shipping, you have the option to request top load for extra protection. Enclosed transport is often desired for owners of collector cars and used for classic, luxury, vintage, custom and sports cars. The vehicle is not exposed to weather elements and flying objects and prevents possible rock chips.

That depends on the car shipping service you choose. It will be either an open or enclosed trailer hauling multiple vehicles.

We offer open and enclosed transport services. Open transport is the most common car shipping method. Using this type of service means your vehicle will be exposed to the elements such as rain, sun, and dust. Nevertheless, it is a very safe and secure transportation method. For extra protection, you can request top load open car shipping. 

Top loading protects your vehicle from possible fluid leaks from vehicles that might be above it. It also reduces the risk of small rock chips occurring.

Enclosed is a very popular option for owners of collector, classic, luxury, vintage, custom and sports cars. This is because the vehicle being transported is not exposed to the weather and flying objects and is protected from rock chips.

Yes, we ask the vehicle be able to roll, brake and steer. If the vehicle is unable to move, we ask that a forklift be available for loading and unloading.
For more info read this post.

No, the carriers are only licensed for motor vehicle cargo. (We specialize in auto shipping business. We could refer to moving companies that will make us helpful)

Yes, however, the ground clearance will determine if you can ship the vehicle via open transport safely or if it will need to go enclosed.

Yes, please speak to a shipping advisor for a quote!

Yes, please contact one of our shipping advisors to discuss your options.

Yes, we recommend enclosed transport service for collector cars.

Yes, please speak to a shipping advisor for a quote.

Yes, we ship vehicles from many auctions. Speak to a shipping advisor for auction details.

Yes! Please be sure that the vehicle’s operating status is confirmed prior to booking the shipment. Often times vehicles no longer run after sitting in storage for some time. All storage charges need to be paid in full to the facility as well prior to pickup.

SGT Auto Transport does not ship boats at this time.

We can offer a shipping service for this type of vehicle; however, you will need to speak with a shipping advisor to discuss the details and get a customized quote. Shipping rates vary depending on the amount of space required on the trailer. You can also learn more from our blog post here.

We cannot fulfill the entire shipment to or from an international destination but we can take it to or from a U.S. Port.

You can read more here about shipping your car internationally.

This means that the truck driver will pick the vehicle up and drop it off as close to your home as he can legally and safely get. Many cities have restrictions on large trucks that prohibit them from driving into some residential areas. Transport trucks are enormous and need a lot of room to maneuver and turn around, so if access to your home is restricted by narrow streets, low-hanging trees, speed bumps or tight turns the driver may ask that you meet the truck at a large parking lot nearby such as a grocery store. You will receive a call directly from the trucker if these alternative arrangements are necessary.

We do not offer GPS tracking, however, you are able to communicate with the carrier for status updates.

Yes, please speak to a shipping advisor for a quote.

Car shipping is a very different service to shipping a package. There are, for example, different shipping options to choose from. The most common is an open carrier. You will have seen these many times when driving on the highway. Vehicles are loaded onto an open carrier along with as many as 9 other vehicles, all being transported along the same route. You can find out more about this type of service by visiting our open transport service page.

The other option is an enclosed trailer which protects your vehicle from the elements, road debris, and traffic grime. This is the preferred choice for owners of custom, antique, classic, or exotic cars. It depends on the route taken, but your car is loaded into an enclosed trailer with up to 5 other cars. There are also occasions when it will be loaded on its own. More details of this service can be found on our enclosed transport service page.

There is another way of shipping if, for example, your vehicle is being shipped to or from Hawaii. For this type of service, your vehicle is transported to a coastal port, using either an open or enclosed trailer. It is then loaded onto a shipping vessel for shipping to a destination port. The shipping vessel offers a number of different loading options, depending on the route used. Under deck in a car hold, secured on an autorack, top deck loading, or loaded into a shared or private container are just a few examples. If you want to know more, visit our car shipping from and to Hawaii service page.

Useful information

SGT Auto Transport is licensed by the FMCSA for broker authority status.

Cancellation Process - All requests need to be submitted in writing to:
info@sgtautotransport.com. Refunds are processed within 24-48 hours.

A carrier operates trucks and is often an owner-operator who only schedules shipments through a broker and serves only a few routes. A broker has a huge network of car carriers serving the whole country. In most cases, a broker can give you a lower rate since they have multiple carriers competing to transport your vehicle. Brokers also verify the USDOT authority, federal licenses and cargo insurance of the carrier company transporting your vehicle. A broker is an expert in the industry and guarantees your car is shipped by a legitimate carrier. Such details can be difficult to verify on your own.

Yes, once your order is placed you will receive an order confirmation that you will review and electronically sign.

SGT Auto Transport has been operating since June 2014. We are a family run company whose focus is customer satisfaction. SGT started to expand in late 2018 and has been growing rapidly ever since. We have a long list of satisfied customers who will testify to the quality of our service.  With over 200k carriers available we are easily one of the most qualified brokers in the nation to handle your shipment.

Yes, our service is door to door. We endeavor to arrange to pick up and drop off as close to your home as is legal and safe to do so. There are, however, occasions when this is not possible. Transport trucks are very large vehicles and need lots of room to maneuver and turn around. There may also be restrictions in place that prohibit them from driving in certain residential areas. If this is the case with your booking, you may be asked to meet the truck at a nearby location such as a parking lot or grocery store. Access could also be restricted by narrow streets, low-hanging trees, speed bumps or tight turns. If there are any issues with pick up or delivery, the trucker will contact you directly to make alternative arrangements.

No, since your vehicle will not be driven with the exception of loading/unloading.

Operable vehicles are those that are able to start, run and move under their own power. Inoperable vehicles do not run and need to be winched to/from the trailer if loading/unloading equipment is not available.

All cars are made differently and older model vehicles typically weigh more than new model vehicles. Weight is one of the contributing factors in determining the cost for a shipment.

We need to know the year of the vehicle, make and model. We also need the full pickup and delivery addresses. Your phone number and an email are required in case we need to get in touch. The name and at least one phone number for the pickup and delivery contact is also required if it will be someone other than you. Finally, we need a credit card to put on file. We authorize the card at the time you give it to us to make sure it was entered correctly but there is no charge and no hold until we schedule a trucker for pickup and provide you with his name and number. If you're booking in advance, this won't happen until a few days before your first available date at the absolute earliest. If you choose to pay with PayPal instead, either the partial payment or the pay-in-full option will need to be paid at the time of booking.

We can create an order without an exact street address but we do need valid zip codes. The exact street address will be required prior to dispatching your order. You can give us a call or send us an email at any time in order to update your information.

SGT Auto Transport can ship a variety of vehicles including sedans, SUVs, pickup trucks, ATVs, minivans, regular cargo, and passenger vans. We can also transport motorcycles, golf carts, modified, collector, vintage, luxury and custom cars. If the make or model of your vehicle does not appear in the drop-down list in our calculator, you can contact a shipping advisor for a personalized quote. Our e-mail is info@sgtautotransport.com or give us a call at  (866) 774-6570.

We will email a copy of the quote to you and this will lock in your quoted price for up to 7 days. Even if your quote expires the details are saved and can be quickly recalculated if you wish to book after 7 days. We will not spam you or sell your email address to anyone. If you prefer not to give an email address, feel free to give us a call at 1-866-774-6570 and we'll give you a customized quote over the phone with no personal details necessary.

This is the date that your vehicle is ready for pick-up, it's not necessarily the exact shipping date! It really depends on the truckers availability at a particular time and area! It’s possible to assign a carrier to load your vehicle exactly on your First Available Date but may also take a few days after. Usually, we need 1 to a few business days to arrange the car shipping starting from this date! Once we have a carrier assigned we will give you a call and you will receive an e-mail from our company!

Our shipping advisors will be happy to answer any of your questions. Either call free at 1-866-774-6570, send an email to info@sgtautotransport.com or use our online live chat option. Office hours are Monday to Friday 8.00 AM to 7.00 PM EST and weekends 8.00 AM to 5 PM EST. We're here to help!

Generally, carriers do not lock vehicles during transit but it is possible to request this happens. Cars are left unlocked for several reasons, the most important of which is the vehicle alarm. Car alarms can be very sensitive and sometimes all it takes is the slightest vibration or a change in the angle of the car and the alarm is triggered. If this happens when your vehicle is being shipped you might also receive notification that your vehicle is being tampered with. This could be very distressing, even annoying. If the alarm is active, it’s also going to drain the battery unnecessarily. When it’s delivered if might be completely drained and you’ll be unable to drive it away. Only ask the carrier to lock the doors if you’re certain there will be no issues with the alarm.

You all know how unpredictable the weather can be and in some parts of the US it can have a far-reaching impact on your life. Snowstorms, hurricanes, tornadoes and other types of extreme weather can also affect the smooth running of an auto transport service. When a significant storm is forecast in a particular region, any carriers planning to drive through this region are affected. They might be forced to reschedule loading and unloading until the storm has passed, which of course can mean an increase in the time it takes to provide a service. It’s also possible for rates to increase during this time, as a result of the shortage of available carriers. The effect of a storm such as Hurricane Harvey, for example, is not just limited to the immediate area of the storm either. This particular storm impacted auto shipping services in Houston, the surrounding Gulf Coast area and the entire state of Texas.

Less severe weather also affects auto transport services. Bad weather can affect the cost because carriers might not be able to transport vehicles quickly, they aren’t able to pick up so many loads, and there might be less of a supply of suitable carriers for particularly dangerous routes. Unexpected weather can cause more accidents, traffic moves much slower and roads might be closed. All of which lead to major delays.

Another way in which the weather can affect our industry is when customers choose an open trailer. An enclosed trailer protects your vehicle from all the elements, for example, hail and debris that might be blown around by high winds. With an open trailer, there’s more of a risk of this type of weather damaging your vehicle. Although, it’s fair to point out that the risk of this happening is still fairly low.

All loading positions are relatively safe and we have a high success rate for delivering undamaged vehicles. There are, however, loading positions that are safer than others. Each location comes with its own specific risk. A common request is for owners to have a top load position, as this removes the risk of dripping fluids from vehicles that might be loaded above. There is a downside to choosing a top load position. Exposure to anything that might be flying through the air or above the carrier is increased.

Wrapping a vehicle for transport is generally something that’s required by car dealerships. The white vinyl wrap used protects the outside of new vehicles from minor scuffs and chips that might occur during the shipping process. It’s not usually an option for shipping privately owned vehicles because there are a number of issues. Firstly, if your vehicle is wrapped, it makes it impossible for the carrier or you to inspect the vehicle. The inspection process is a vital part of the whole shipping process. You might even find a carrier refusing to pick up a wrapped vehicle because they’re unable to properly inspect it. The second issue is finding the right wrap to use. There are countless so-called “protective wraps” on the market but in our experience, not one serves the purpose. Some have even caused damage to the vehicle while being used. For total protection of your vehicle during the shipping process, the only guaranteed solution is to book an enclosed trailer.

A toll transponder or E-Z Pass must be removed from your vehicle before pick up. Failure to do so will mean your transponder charges your account every time it passes through a charge point. If you really don’t want to remove it, your only alternative is to wrap it in tin foil and place it in either your center console or glove compartment.

The best answer to this question is that all loading positions are quite safe. In other words, all possible loading positions have an equally low risk of damage. Each spot, however, does have a slightly different risk. A good example is the top load option offered by many carriers. Choose this and there is no risk of your vehicle being damaged by dripping fluids. There is, however, an increased risk of it being damaged by things flying through the air. If you want to prevent transport damage completely, the safest option is to choose an enclosed trailer, but this does involve additional cost.

In most cases, this is not possible. It can be requested and the driver might oblige, but it cannot be guaranteed. The reason for this is that loaded up to 10 vehicles on a car carrier is a complicated process and because vehicles come in so many different shapes, sizes and weight, guaranteeing a spot is very difficult. Vehicles have to be loaded onto the trailer where they best fit. The weight of the vehicles also has to be distributed evenly. The order in which the vehicles are picked up also has a bearing on their location on the trailer. It’s always better if the trailer driver can avoid loading and unloading as much as possible.

Cost of shipping a car

Yes, it is possible to ship an electric vehicle, but you should make sure the vehicle is fully charged. This is because It’s going to be moved during the shipping process, for example, when it’s loaded and unloaded. It’s not possible for the carrier to charge your vehicle for you once it’s been loaded. If you want to charge your vehicle soon after it’s been delivered it might be a good idea to pack the charger in your vehicle.

It’s really down to you to decide whether you want to tip the driver or not. If you do decide to tip the driver, they’re going to appreciate the acknowledgment for the hard work they’ve just done. It’s not, however, expected or a requirement. How much to tip the driver, on the other hand, is something we can help you with. We get ample opportunity to talk with a variety of different drivers and have been able to ask their opinions on what is an appropriate amount. Here are a few suggestions:

  • Cash tip – between $10 and $50 is an appropriate amount, depending on the car transport service chosen. A cash payment also means you can give it to the driver rather than it being included as part of the car transport COD payment.
  • Other types of tip – non-cash tips in the form of cold drinks, fruit, home-made cookies or brownies are always going to be well received. When a driver is faced with 70 hours on the road, healthy food options can sometimes be hard to come by.

There’s no set standard for tipping drivers but showing your appreciation for a job well done is always going to be appreciated and welcomed.

Shipping an SUV is more expensive because this type of vehicle tends to be bigger than a small or medium-sized car. What about those SUVs that are actually smaller than the standard automobile? When it comes to calculating the cost of shipping all dimensions and weight are taken into consideration. SUVs tend to be larger in one or two ways, if not all of these measurements. This is why the cost is generally higher. The other issue with SUVs is that they have to be loaded in an end to end fashion because of their shape and size. Other smaller vehicles can be tipped and overlapped, which means more can be loaded onto a trailer. The more vehicles a carrier can load on to the trailer, the lower the cost for the customer.

To answer this question simply use our online instant quote calculator. The price given is inclusive of all charges and fees. It’s also guaranteed for 7 days.

We do offer an expedited or express service here at SGT Auto Transport. It does, however, cost more. There are several reasons why you have to pay extra. Car carriers have to make a number of pick-ups and deliveries for each load. They will have a schedule to follow and a variety of locations to visit. To speed up this process, the carrier has to reduce the number of cars being hauled and the number of stops made along the route. This means the hauler is losing money, which you’re compensating for by paying extra. We do offer an express service and you can find out more here.

It’s not very likely that the cost will be the same, even if the route is the same, just in the opposite direction. This is because there are many different variables that are factored into the cost of shipping a car. Supply and demand are possibly the most significant of these factors when it comes to shipping in the opposite direction. Time of year is also another factor that can make a big difference to the cost.

In 2018, the average cost of shipping a car from one state to another, within the US was $1,064.95. The actual cost of shipping a car, however, varies considerably, depending on the type of vehicle being shipped, the length of the journey, time of year and a few other variables. When calculating the cost of shipping, the type of vehicle being shipped is the first factor. Older cars, for example, often cost more because they tend to be heavier and require more attention. The shape of the vehicle also has an impact on the shipping cost. Distance is another factor to take into account. The greater the distance, the higher the price. The type of shipping trailer used also makes a difference in the price. An enclosed carrier is more expensive than the more economical and common open trailer.

There are a number of variables that can affect the timeline for a shipment from or to Hawaii. If you also require transport to or from a mainland port, over-land transit times have to be added. Transit times for shipping between the mainland and Hawaii are as follows:

  • Between the mainland and Oahu – approximately 10 -12 days on average
  • Between the mainland and Kauai, Maui and the Big Island of Hawaii – approximately 17 – 21 days on average

Something else that has to be factored in is the time your vehicle waits at the port. It is very much dependent on the day it arrives and the shipping route. The average time it could be waiting to sail is between 4 – 7 days. Our auto shipping advisors will be able to provide you with more accurate times when you make your booking.

Car shipping paperwork

There will be a bill of lading. This is a very important document when shipping your car, so make sure you keep it safe. It’s a standard legal document with a number of parts and plays a vital role in the shipping process. To begin with, it acts as a legal receipt for your vehicle. When you receive it, you must check the details are correct before signing it. When it’s completed and signed it acts as proof that your chosen carrier has taken custody of your vehicle.

If you’ve made any payment, the details will be recorded on the bill of lading.

The bill of lading also acts as a condition report. Any scratches, dings, or dents will be recorded. This document is the official report of your vehicle’s condition at the time of pick up.

You’ll be given a copy of the signed bill of lading. Make sure you keep it somewhere safe as it is also going to be used for comparison, when your vehicle is delivered.

Photos and images should never replace the bill of lading inspection report but they can serve a purpose. You do, however, have to be very careful when taking photographs or video as they can be misleading. The angle of the camera, dirt, and lighting can affect the images. There is also a problem with the chain of custody, when using images. Images and video do have their place, particularly when used as supporting documentation should your vehicle be damaged during shipping.

Choosing an auto transport company

This is a question that comes up a lot and we’re pleased to say we are. Choosing a bonded broker like us means you feel reassured you’re working with a secure and reliable auto transport management provider. All brokers do in fact need to maintain an active bond. It’s a requirement laid down by the Federal Motor Carrier Safety Administration (FMCSA) and the US Department of Transport. The minimum requirement is a bond of $75,000. All information relating to a company’s bond can be found by visiting the FMCSA’s website and entering an MC or US DOT number.

We make it a goal to provide the best auto transport service possible. We only work with carriers who are able to meet our high standards. We have years of experience and knowledge and put it to good use when acting as your personal auto transport management company. Our shipping agents are well trained in providing a tailor-made service that meets your needs. We keep in close contact with our customers throughout the shipping process. Even when your vehicle has been delivered, we believe there’s still work to be done. We’re on hand to help with the claim resolution process, in the unlikely event of your vehicle being damaged during transport. We’re also happy to take any future bookings. You pay nothing upfront and your credit or debit card is only charged when a carrier has been scheduled. Quotes are available 24/7 using our instant online calculator. Prices given are guaranteed for 7 days and there are no hidden fees or additional charges, guaranteed.

Read more about us: Transport Reviews

We consider ourselves to be an auto transport management provider, but in official terms, we are an auto transport broker. Fully insured, trusted and bonded!

In many cases, it can be better to cut out the middle man, however, not in the case of auto transport services. There are many advantages to choosing a broker over a carrier. The biggest advantage of all is the flexible schedule we’re able to offer. Because we have access to hundreds of different carriers, we’re able to provide a more convenient solution for your auto transport needs. Our ongoing relationship with so many different carriers means we’re able to guarantee a high standard of service. Using the services of a middleman like us means you’re able to save time and energy. Rather than spending hours looking for a carrier yourself, we’re able to do all the hard work for you. All the carriers we use have passed our rigorous screening process, which is something you don’t have the time or the tools to perform. Choose us as your automobile shipping service provider and planning your move suddenly becomes much simpler.

We currently provide an out of hours service via email. Drop us an email on info@sgtautotransport.com and you’ll receive a reply within a few hours.

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