Do I have to be present when my car is picked up or delivered?

No, it's not neccessary. You can appoint a representative who is at least 18 years old. They just need the keys and must complete the Bill of Lading with the carrier. It can be a family member, friend or anyone that you trust. We highly recommend that you provide your representative with all the necessary information about the shipment as well as the SGT Auto Transport phone number (864) 546-5038. Don't forget the keys! Don't worry if you can't find anyone that will be available for the pickup. You can secure the keys inside the vehicle and let us know so that the carrier can take pictures of the vehicle, sign the BOL and load the car onto the trailer.