Help | Payment & cancellation policy | What is your cancellation policy?

What is your cancellation policy?

You can cancel your order without any penalties at any time before we assign a carrier to pick up your vehicle(s). We understand that plans may change so you can also cancel after we assign a carrier, however, any deposit taken would be considered non-refundable. Our services are considered rendered once we have dispatched a carrier for your order. In this case, you may apply your deposit within the next 6 months if you plan to ship a car again. If you need to cancel an order, please contact us as soon as possible via phone at (864) 546-5038 or Live Chat. Please note, all cancellation requests must be sent in writing to: [email protected] before your vehicle is picked up.

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